If you cannot access Play Store on your Realme or android device

1.Check that you have a good network connection. 

2.Go to [Settings]> [Additional setting]> [Date&Time] and enable [Set Automatically]. Google Play Services sync with their master servers to send and receive data, to do this your device time and date should be correctly set.

3. Go to [Settings] > [App management] > [App List] > Click on two vertical dots in top right corner > [Show System] > Scroll Down to [Download Manager] > tap on [Enable] to enable the app.

4. Go to [Settings] > [App management] > [App List] > [Google Play Store] > [Storage Usage] > clear data and cache.


5.If the issue still persists, try to remove and add your Google Account on your device.

If you cannot access Play Store on your Realme or android device

Source: Realme

Previous Next

نموذج الاتصال